If you have ordered the "Order Packaging Video" link, we will edit a exquisite packaging video for you! However, it is worth noting that shooting and editing the video takes a considerable amount of time. Please allow up to 5 days, and we will release your video!

After you place an order successfully, we will ship the goods sequentially within 1-3 business days. When there is a large volume of orders, the goods are expected to be shipped within 5 business days. If you have purchased a packaging video, your package will be shipped within 3-5 business days.

After the goods are shipped, we will send the logistics tracking number to the email address or mobile phone number you provided, so that you can check the shipping progress in real time.

We will work quickly to ship your order usually in two days. Once your order has shipped, you will receive an email with tracking order.

Delivery times: 8-15days to the most countries like USA, Canada, UK , Europe, Australia, Japan, Korea, Mexico ...

Tacking website: All-in-One Global Package Tracking | 17TRACK

If you have any issues with your package, please contact me via the WhatsApp button on the webpage.

We apologize that the Mystery Bags Series is a personalized custom product and does not support returns or refunds. All contents are randomly selected, and specific requests are not accepted. But we guarantee all our products undergo strict quality control, with plenty of new styles updated regularly.

Currently, we offer delivery to countries worldwide. However, we do not support delivery to the following regions temporarily: war-torn areas (e.g., some Middle Eastern countries), regions under international logistics control (e.g., Cuba, Iran, etc.), and remote islands (e.g., some islands of Fiji, Maldives). For details, please consult customer service for confirmation.